Frequently Asked Questions
Everything you need to know about your Vee Collective experience.
What materials are Vee Collective bags made from?
Our bags are primarily crafted from our signature high-tech Ripstop nylon, which is water-repellent, super lightweight, and 100% recycled. We also use premium vegan leather for trim and handles.
How do I care for my Vee Collective bag?
Most of our nylon bags are machine washable. We recommend a cold, gentle cycle in a laundry bag and air drying. Please remove any leather pouches or detachable straps before washing.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 5-10 business days for international orders. Express shipping options are available for faster delivery.
Are your products sustainable?
Sustainability is at our core. We use recycled materials for our fabrics and padding, minimize plastic in our packaging, and ensure ethical manufacturing standards across our supply chain.